Q: What if I get a new passport?
You should renew your passport at least 6-8 months before its expiration date and reapply for a residence permit within 10 days of receiving the new passport. If any registered item in your foreigner’s residence permit changes, you must apply to the local visa center for alteration within 10 days of the change.

Q: What is the procedure for a medical examination?
A medical examination is compulsory for those entering China for the first time. Appointments should be made in advance through call (Helpline: 010 6427 4239).
Address: No. 20 Hepingli North Street, Dongcheng District, Beijing (北京市东城区和平里北街20号).
Working hours: 1:00 PM - 3:00 PM.

Q: How do I activate my OA account?
Contact the Education Department and fill out the application form. The department will help you activate your OA account.

Q: How do I activate my SAMP and Casmart accounts?
Your research group’s responsible teacher will activate your SAMP and Casmart accounts. Alternatively, you can contact Mr. Cai Xiaoyong (caixy@nanoctr.cn, 010-82545618, Room 927 in the Research Building).

Q: How do I activate my NCNST internet?

Obtain the internet form from the Education Department, get your supervisor’s signature, and submit it to Mr. Liu Mingquan (liumq@nanoctr.cn, 010-82545554, Room 320 in the New Research Building).

Q: How do I activate my NCNST email?
Your email account will be activated by the Education Department and handed over to you. If there are any issues, contact Ms. Weng Yunjian (wengyj@nanoctr.cn, 010-82545554, Room 320 in the New Research Building).

Q: Where can I get my NCNST and canteen cards?
Your first NCNST and canteen cards will be provided by the Education Department. If lost or faulty, contact Ms. Bao Wei (baow2020@nanoctr.cn, 010-82545606, Room 308 in the New Research Building).

Q: How can I apply for NCNST dormitory? What is the fee structure?
For NCNST dormitory, you must get approval from your supervisor, who may need to pay part or all of the dormitory fees. Students must submit their dormitory application through the OA system (https://oa.nanoctr.cn). After supervisor approval, proceed to Room 312, Building 5 to complete check-in procedures.

NCNST Dorm Fees:

· Triple Room: 1500 RMB per person per month

· Double Room: 2000 RMB per person per month

Q: How do I complete police registration?
Foreigners must obtain a housing registration form within 24 hours of arrival in China. After receiving a Residence Permit, register again at the local police station (for off-campus residents) or the Student Dormitory Service Center (for on-campus residents) within 24 hours. If you renew your passport, visa, or change your address, reapply for a new accommodation registration form within 24 hours, or face fines for illegal residency. Recently, E- police registration is possible through QR Code.

Q: How can I change my major or research direction?
Applicants must submit applications for changing majors to the Education Department. Switching fields (e.g., from Chemistry to Physics) requires approval from the NCNST Degree Evaluation Committee (meets twice annually). Refer to the NCNST Admission Guide for necessary materials.

Q: How can I apply for vacation?
Each research group determines specific vacation dates. Winter and summer breaks should not exceed one month per year. Inform your research group and submit a leave application form signed by your supervisor to the Education Department.
Vacation periods:

· Winter: January - February

· Summer: July - August

Q: What is my scholarship distribution, and when will I receive it?

· The NCNST stipend is typically released at the beginning of the month, and the UCAS stipend by mid-month into your bank account.

· Reimbursements (e.g., ticket and Resident Permit Fee) usually take six months.

· Dormitory fees are deducted every 3 or 6 months for UCAS campuses, and monthly for NCNST dormitories.

· Canteen subsidies are typically released mid-month.

Q: What are my course credit requirements?

· Master’s: Total ≥ 30 credits, Degree courses ≥ 19 credits

· PhD: Total ≥ 9 credits, Degree courses ≥ 9 credits

· Master-PhD: Total ≥ 38 credits, Degree courses ≥ 27 credits

Additional requirements:

· Proposal Report: 1 credit

· Mid-term Evaluation: 2 credits

· Academic Report: 2 credits

· Social Practice: 1 credit

Q: What are my academic achievement requirements?

· Master’s students: At least one research achievement (a thesis, review article, or pending patent application) recognized by the Degree Evaluation Committee.

· Doctoral students (Necessary): Two research achievements, with at least one research paper published in a high-level journal recognized by the Degree Evaluation Committee.
Optional: A thesis, review article, or pending patent application.

Q: What are the academic report requirements?

· PhD: 4 academic reports, including one out of four as international conference presentation or poster, and 30 academic lectures or seminars.

· Master’s: 2 academic reports (national or international conference) and attendance of 10 academic lectures or seminars.
Both degrees require 2 social practices.

Q: What is an Academic Report?
Ans: An academic report is a presentation, either oral or in poster form, that you give to an audience at a national or international conference.

Q: What is social practice?
Social practice refers to any social welfare work you performed during your degree. For example, helping blind people cross the road, assisting elderly people with cleaning their rooms, providing food, or accompanying a sick friend.

Q: How do I get Medical Care?

Medical Insurance Consultation Service Line: 400-810-5119 (24 hours)
In case of illness or accident, call the service line for consultation. Keep all invoices, medical records, and diagnostic documents during treatment to file claims. In an emergency, call 120 for an ambulance.
Note: School clinics cannot provide services to international students. Public hospitals in mainland China are covered by insurance, but VIP sections, private hospitals, and hospitals outside mainland China are not.

Q: Which hospital should I go to?
Refer to the provided form for recommended hospitals. For pre-payment of medical expenses during hospitalization, choose a network hospital and get approval from the insurance company.

Q: How much of the medical expense can be reimbursed?
Expenses exceeding 650 RMB will be reimbursed at 85% (up to 20,000 RMB). Expenses below 650 RMB are not claimable

More information and common Q&A about PingAn Insurance please visit: http://www.lxbx.net/contact-eng.html

Q: Can I get money from the insurance in advance?
For outpatient treatment, you must pay the medical fees upfront and file a claim afterward. If hospitalized, you may apply for pre-payment of medical expenses in a network hospital, subject to approval by the insurance company.

Q: Where can I check my major?
You can inquire about your major from the Education Department, and they will verify it in the system.

Q: What will be mentioned on my degree?
Your degree will include the degree title (e.g., Master of Science, Master of Engineering) and your major (e.g., Nanoscience and Technology, Physical Chemistry).

Q: What is the duration of my degree, and how much time do I have left?
PhD scholarships provide stipends for 48 months, and Master’s scholarships for 36 months (extensions may be possible). For students affected by COVID-19, online study periods do not count if the full 48 or 36 months are completed in China. After this period, you will need to seek additional funding.